Deleting your data from Scaler
Scaler Profit Analytics (“Scaler”), operated by Loomity Inc (doing business as Scaler Apps), is a profit-analytics app for Shopify merchants. This page explains how to remove the data it holds for your store, including any data obtained from Meta (Facebook and Instagram) advertising accounts. See the privacy policy for what is collected and why.
Revoke Scaler's access to your Meta account
This takes effect immediately and stops Scaler from reading any further advertising data:
- Open Facebook and go to Settings & Privacy → Settings
- Select Business Integrations in the left menu
- Find Scaler in the list and choose Remove
The access token Scaler holds for your store becomes invalid at that moment and cannot be used again.
Request deletion of your stored data
To have everything Scaler has stored for your store permanently deleted — Meta access token, connected ad accounts, tracked campaigns, imported ad spend, and your synced Shopify order, product, and cost data — email:
Include:
- Your Shopify store domain (for example
your-store.myshopify.com) - Whether you want all data deleted, or only the Meta data
Uninstalling the app
Uninstalling Scaler from your Shopify admin immediately ends its access to your store and deletes the stored Shopify session. Previously synced records are kept so that reinstalling does not lose your cost history — use the email request above if you want those deleted too.